Sous-traitants

This page identifies third-party service providers ("Subprocessors") that may process Customer Data in connection with the operation of the Synquake Service.

Synquake may update this list periodically as infrastructure, vendors, and operational requirements evolve.

INFRASTRUCTURE AND HOSTING

Amazon Web Services (AWS)

Purpose:

• Application hosting
• Databases
• Storage
• Networking
• Infrastructure services

Location:

Various regions depending on operational requirements.

PAYMENT PROCESSING

Bank of Geaorgia

Purpose:

• Subscription management
• Payment processing
• Billing operations

Customer payment information is processed directly by Stripe under Stripe's privacy and security controls.

CUSTOMER SUPPORT

Crisp

Purpose:

• Customer support
• Ticket management
• User communications

ERROR MONITORING

Rollbar

Purpose:

• Error tracking
• System monitoring
• Incident investigation

COMMUNICATION SERVICES

Sendgrid

Purpose:

• Transactional emails
• Notifications
• Service communications

CHANGES TO SUBPROCESSORS

Synquake may add, replace, or remove subprocessors as operational requirements change.

Updated subprocessors will be reflected on this page.

CONTACT

Questions regarding subprocessors may be directed to:

info@synquake.com